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Frequently Asked Questions

What makes Neuro special?

Neuro is a patented, nootropic caffeine and L-theanine energy boost in the form of gum and mints! We use cold compression technology and science-backed ingredients to deliver energy in a clean, portable, and effective way. 

Read more about Neuro below.

ABOUT NEURO

What makes Neuro different from every other energy products out there?
How many pieces can I have in a day?
When should I use Neuro?
How long should I chew or suck on each piece of Neuro to absorb all of the effects?
Can I use Neuro if I’m already taking vitamin B supplements?
Is Neuro vegan?
What is the pH level of Neuro?
How should I store Neuro and how long does it last?

ORDERING

Where can I buy Neuro?
What are my payment options?
Can I place an order by phone?
Is it safe to order online?
How do I put in a discount code?
How do I order Neuro as a gift for someone?
I accidentally inputted the wrong shipping address! What should I do?

SHIPPING

When is my order shipped?
How long will it take to get my order?
What shipping carriers do you use?
How can I track my order?
I accidentally inputted the wrong shipping address! What should I do?

RETURNS AND EXCHANGES

How do I return an item for a refund?
How long does it take to see my refund?
How do I cancel my subscription?

OTHER

I love Neuro and want to help promote! How do I get started?
Do you have a wholesale program?
What is your privacy policy?
Our Story
Our Story
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